Pragnesh Pandya, PMP, MCSE+I, CCNP – Online Resume & Portfolio

About Me

Result oriented IT Executive with 19+ years of qualitative Global Delivery experience & Proven expertise in IT Operations & Infrastructure, Application Development, Process Improvement & Program Management with a growth-oriented organization and serving as the catalyst for achieving revenue objectives.

Most competent in IT Service Delivery, Transformation Projects, Resource Management, Vendor Management, Digitization and Automation, BCP/DR, Contract Negotiation for IT Services.

Focus: IT Operations
Residence: Canada
Work Status: Full Time
Address: Stoney Creek, ON

Resume

Experience

2023 - Current

Global IT Director

Amphenol Canada Corp. (Toronto)

Provides leadership and strategic vision for global business solutions while overseeing the organization's comprehensive IT infrastructure, cybersecurity, and compliance initiatives. Manages IT operations and infrastructure across multiple North American and international locations, ensuring adherence to NIST 800-171 government security standards. Spearheads the implementation of ERP systems and factory automation projects, develops and manages multimillion-dollar IT budgets, and mentors IT teams to deliver cost-effective solutions that align with the organization's objectives.

2022 - 2023

Director IT Operations

Gateway Services Inc

Oversee IT operations and supervise systems and IT staff. Manage implementations for existing and new facilities. Implement cyber security best practices globally.
Developed and maintained service level agreements for strategic applications and measured performance against objectives.

2018 - 2022

Regional IT, Manager

Weir Group Inc.

Managed IT infrastructure, staffing, budget, and projects for Canada. Responsible for implementing Cyber Security initiatives in line with Global Group standards and policies.
Manage Regional IT Budget > 5 million and all CAPEX and OPEX.

2012 - 2018

Information Technology Manager

Weir Group Inc.

Managed team of 10, supporting Helpdesk,
Infrastructure, Network, & Business Systems.
Project Managed several implementations for SAP,
Office 365, SharePoint, SCCM, SCSM, MPLS etc.
Managed Infrastructure – Complex WAN, MPLS
Connectivity, Office365, Data Centre.
Maintained servers and systems to keep networks fully
operational during peak periods.

2009 - 2012

Senior Network Administrator

IBM Canada Ltd.

Managed infrastructure to support core software technologies. Supported LAN and WAN, database and systems backup, and network security.

2002 - 2009

Network Analyst

Soft Path Systems Inc. (New York)

Project managed and provided onsite support for installation and configuration of secure LAN's, WAN's, VPN's worldwide.

Education & Certification

1999

Bachelor of Commerce Degree

M S University, India

1999

Bachelor - E-Commerce & IT Application

IBM, India

Lean Green Belt Certified

EZ Sigma

Project Management Professional (PMP)

PMI Institute

Cisco Certified Network Professional (CCNP)

CISCO

Microsoft Certified Systems Engineer (MCSE+I)

Microsoft

Certified ServiceNow System Administrator

Service Now

Microsoft Azure Fundamentals

Microsoft

Configuring, Managing, and Troubleshooting Microsoft Exchange Server

Microsoft

VMware Professional 6.5 Certified VCP6.5

VMware

Skills

OPERATIONS

Strategic Planning
Agile Project Management
End User Services
Cyber Security
Leadership Skills

ACCOMPLISHMENTS

Implementation of Ransomware Protection Region-Wide
Implement Cyber security Training
ServiceNow migration from SCSM platform
Several Infrastructure Upgrades (MPLS / IWAN / SDWAN / VOIP/ Cisco Meraki)
SAP Implementation (IT Implementation Team – Supporting Major Gaps & Issues)
ERP Upgrades & Implementations (AS 400 / Infor M3)
Office 365/ M365 Rollout & license management

Languages

English
Hindi

IT EXPERTISE

Cloud

95%
Virtualization

92%
Network

94%
Infrastructure

91%
ERP/CRM

90%
Digitization

90%
Support

99%
UX

94%

Testimonials

Worked with Pragnesh for a few years and through a couple different roles. He is strong in IT infrastructure and I could count on him for help when needed.

Scott Oebser

Business Systems Manager

Pragnesh is an accomplished IT manager who brought vision and leadership to our company. His excellent project management skills allowed our company to introduce many new systems in my time working with him. Pragnesh has the ability to communicate effectively with all levels of the organization. Intelligent and hardworking with a good sense of humour, an asset to any company.

Steve Scarlett

Production Manager

I have had the privilege of working with Pragnesh on the SAP implementation and several projects with Weir Minerals. Pragnesh is the manager of the technical team and managed the team of people who support the network infrastructure, and all IT related activities. Pragnesh is the go to person for any IT support issues. He is very thorough in investigating and quickly resoliving issues related to IT network and support. Pragnesh is also great in communicating those business related technical issues, keeping the team abreast of the situation and escalation to the proper group as we work in a global company where we have to follow protocol for escalation and resolving issues. Pragnesh has been a vital resource during the SAP implentation. the rollout of Service Now,, Network support, IT related projects, and overall IT Support. It has always been a pleasure working with Pragnesh and i would highly recommend him to be a part of any team. Pragnesh has a "can do" attitude and a great personality. Pragnesh would be an asset to any team and is a pleasure to work with.

James Barber

Sr. SAP Business Analyst

I worked with Pragnesh for almost 5 years at WEIR Minerals. Pragnesh is one of the hardest working and disciplined individual that I've had the pleasure of working with. Pragnesh has excellent technical ability, communication, and management skills which allows him to often over-deliver on projects that he is working on. He is able to gain respect from his peers and influence their working habits from his "lead by example" philosophy. Overall, it was a great pleasure working with Pragnesh and hopefully one day we will be able to work together in some form or some project.

Ryan Mahabir

Sr. IT Manager

Pragnesh is at the top of his field and is well respected among his colleagues. He is a strong leader, with a positive attitude and works well within a team environment. He is patient and pays attention to detail. Is well organized and goes above and beyond to ensure actions are completed within expected time frames. I highly recommend, Pragnesh.

Sam Palombo

Director, Comminution

I had a pleasure of working with Pragnesh on many different projects and initiatives in past eight years, and he leads by example. Whenever you ask for help and support, he will reply and act right away. He always kept his team motivated and shared knowledge. His ability to deal with a crisis and come up with new way to achieve results were always an inspiration. He brings all his skills and IT knowledge to the table a manager

Hamid Mohammadi

Manager Project Management Office (PMO)

Pragnesh’s work was always second to none. The service he and his team provided was always above and beyond. Even when under very tight deadlines Pragnesh and his team provided on time, quality results. It was a pleasure working with him and I would not hesitate to work with him again.

Alex Salvaggio

VP of Finance

Pragnesh is a diligent worker always happy to go above and beyond , he has worked through circumstances that would make a normal person give up without hesitation. His knowledge and ability to adapt always made him a dependable employee, his demeanour has always been to go above and beyond to fix problems or suggest solutions making him one of the most ideal employees that I have had the opportunity to be part of my team. You would be hard pressed to be given the opportunity to have a team member like him and I would hire him everywhere I go in a heartbeat.

Bally Tank

Vice President of Information Technology

Have been working with Pragnesh since over a decade now. He is a dedicated professional, successful technical and people manager. Hard working and committed soldier for his employer, who have never watched the time or day of the week. Always pleasure to work with him and wish him a bright future career.

Vijaykumar Patel

Developer & Builders

Pragnesh is the best IT manager I have worked across my career. His team consistently delivers exceptional support across various departments in resolving any tech/IT issues. Moreover, he is very positive, approachable and highly professional individual.

Suraj Sasidharan

Senior Business Analyst

Pragnesh is real pleasure to work with as I have worked with him 2 years at IBM. His ability to manage multiple projects was amazing and he made some dramatic increase in productivity of our team. His team leading ability is far better unlike others I have worked for. As a team leader he earns my highest recommendation. All the best👍🏻

Devansh Shah

PCB Design Team Lead

Faster applications. Safer data. Happier users. Helping you make better decisions in a rapidly changing IT world.Faster applications. Safer data. Happier users. Helping you make better decisions in a rapidly changing IT world. Consummate professional, amazing team-player. A rare find for any organization tackling complex IT projects. Couldn't be more honoured for having worked with Pragnesh for the past year.

Stefan Corneliu

IT Solutions Advisor

I had the pleasure of working with Pragnesh on a very complex project, and I was blown away by his level of understanding towards the infrastructure. Pragnesh's ability to multitask and handle multiple projects together is unlike any. As a Team member or a Leader, his views were always valuable.